Support

Need help with your account, a roll, shipping, a gift, or account deletion? We’re here.

Support email
[email protected]

What we can help with

When you contact us

To help us resolve your issue faster, please include the email address linked to your account and, if relevant, your roll number, country, and a short description of the problem.

Account deletion

You can delete your account directly inside the app. If you cannot access the app, you can request deletion by contacting us at [email protected].

More details are available on our Delete Account page.


You can also review our Terms, Privacy Policy, and Cookie Policy.